Note: You must be an Administrator for your company to be able to create a new user or add services to a user account.
1. If you are the Administrator, click here to log into the control panel. Login using the email address and password included in the welcome email that was delivered to your alternate email address.
2. Click Users on the navigation bar.
3. Select Add MS Exchange Users: Single.
Note: Click here for more detail about user types.
4. Select the Outlook plan for the user.
5. Enter the remaining information for the new user. Required fields are marked with an asterisk (*).
Note: The information you are entering about the new user will appear in your company's Global Address List.
6. If desired for the user, enable a mobility service for BlackBerry, ActiveSync, or GoodLink.
7. Click on Save Changes. The user will be created.
Note: The user will not be able to login to a hosted desktop until you enable that service for the user.
To enable Hosted Desktop for the new user:
1. Click on the General Settings drop down menu for the user.
2. Select Enable Hosted Desktop.
3. Select the Office application for the user and Enable.
4. Click OK on the confirmation page.
